Our Commitment to You

1. What types of products do you sell?

We offer a variety of handmade products, including crochet and knit apparel, beaded jewelry, and artisan soap made with natural ingredients. Each piece reflects our commitment to quality, creativity, and wellness.

2. What materials do you use for your crochet and knit items

We use high-quality yarns, including natural fibers like cotton, wool, and bamboo blends. Our priority is to create comfortable, durable, and eco-friendly items that reflect our ethos of sustainability and craftsmanship.

3. What ingredients are in your artisan soaps?

Our soaps are made with natural ingredients like activated charcoal, shea butter, turmeric, neem, bentonite clay, and aloe. We ensure that each bar is crafted with care to offer gentle cleansing while nourishing the skin.

4. Are your products eco-friendly?

Yes! We prioritize eco-friendly materials in our products and packaging. From natural fiber yarns to sustainable ingredients in our soaps, we are committed to minimizing our environmental footprint.

5. How do I care for crochet or knit apparel?

To ensure the longevity of your handmade pieces, we recommend hand washing in cold water and laying them flat to dry. Avoid wringing or hanging to maintain their shape and texture.

6. Do you offer custom orders?

Absolutely! We love creating custom crochet or knit items, beaded jewelry, or even personalized soap collections. Just contact us with your ideas, and we’ll work together to bring them to life.

7. Where do you ship, and how long does shipping take?

We currently ship across the country and are working on expanding our shipping options internationally. Orders typically ship within 5-7 business days, but custom orders may take longer. You’ll receive tracking information once your order is shipped.

8. What is your return or exchange policy?

We want you to be fully satisfied with your purchase! If you are not happy with your order, please contact us within 14 days of receiving it to discuss a return or exchange. Custom orders, however, are non-refundable but we can work on adjustments if necessary.

9. Are your soaps suitable for sensitive skin?

Yes, our soaps are made with natural, skin-friendly ingredients. We avoid harsh chemicals and synthetic fragrances, making our soaps gentle and ideal for sensitive skin. However, we recommend testing a small patch of skin first if you have specific sensitivities.

10. Do you offer gift wrapping or packaging?

Yes, we offer beautiful eco-friendly gift packaging for all of our products. If you’re purchasing a gift, just let us know, and we’ll make sure it’s ready for the occasion.

11. How can I learn more about upcoming collections or special offers?

You can stay updated by subscribing to our newsletter, following us on Instagram or TikTok, or visiting our website regularly for announcements on new collections, promotions, and exclusive deals.